Team lead customer service Jobs in Hamburg

Our Company

Buying Labs is the leading global partner for sourcing and distributing premium consumer goods!

Were seeking an ambitious Team Lead Beauty (m / f / d) for our evolving beauty division at our Hamburg this pivotal role youll leverage your strategic thinking market analysis and persuasive power to drive category growth and enhance our market positioning. Ideally you will have a strong background in B2B management deep industry knowledge and a passion for beauty trends.

Your Mission

• Identifying growth opportunities within the Beauty category and driving initiatives that increase revenue.
• Keeping a close eye on international market trends in perfumery skincare haircare and body care and translating insights into actionable strategies.
• Setting and implementing strategically relevant priorities (e.g. target markets brands assortments pricing approaches) to position the team for success and strengthen market presence.
• Supporting the international expansion of the Beauty department across Europe North America and Asia-Pacific.
• Providing functional leadership to a cross-functional team in Buying Sales and Business Development covering multiple seniority levels.
• Building strong relationships with (premium) beauty suppliers customers distributors and brands while further developing existing partnerships to ensure smooth professional collaboration.
• Negotiating favorable terms with partners and helping shape pricing approaches that maximize profitability.
• Ensuring seamless operations in close alignment with Logistics Warehouse Finance and Tech.
• Developing and optimizing SOPs to establish clear efficient and consistent operational processes.
• Using relevant KPIs to drive data-based improvements.
• Contributing to the budget planning process for the Beauty department.
• Staying closely aligned with the management team and maintaining transparent communication on key developments and results.

Your Profile

Why Us

Work with motivated colleagues in an agile ambitious and friendly atmosphere where collaboration and fun go hand in hand with high speed.

Take ownership of your role and develop personally alongside the company. We promote from within and value every voice regardless of seniority or title.

State-of-the-art office setup including adjustable desks mobile treadmills air conditioning and everything you need to excel in your role.

Smart pension plan with a 30% Buying Labs grant on your contributioninvesting in your financial future together.

Access exclusive discounts from a wide range of partner brands and retailers.

We cover the complete cost (ca. 60 / month) so you can travel sustainably and conveniently throughout Germany.

Choose between a complimentary Swapfiets bike (original or deluxe 7) or opt for JobRad bike-leasing with an additional 26 / month grant from Buying Labs.

Free Friday lunch in the office plus organic fruit & vegetables drinks snacks coffee / tea healthy shots and seasonal treats (e.g. ice cream soups) throughout the week.

100 welcome voucher to customize and optimize your workspace from day one.

You love being part of Buying Labs Fantastic! Then recommend people from your personal network and receive attractive rewards.

Key Skills

Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV

Employment Type : Employee

Experience : years

Vacancy : 1