Customer Support Specialist (all genders) German Speaker
Responsibilities
Are you open, communicative and love working with a diverse range of customers to help them with their IT challenges? Then join our Customer Support Team as a Customer Support Specialist (all genders), satisfying our customers by delivering an outstanding customer experience.
- Support our existing customers with their technical and accounting issues over the phone, ticket and chat
- Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
- Identify customer needs and forward such requests to our sales department
- Work closely with all members of the Customer Support team to deliver a best-in-class experience for our customers
Requirements
- University degree in the field of economics, or other relevant vocational education such as commercial or technical training
- Fluency in German and English is mandatory, other languages are a plus
- Windows® / Mac user knowledge desirable
- At least some experience working with customer and / or in sales, e.g. Internships
- Determination, enthusiasm and willingness to learn
- Working independently is just as important to you as team spirit
- Strong communication skills and passion for working with people
What we offer
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
- Public transport friendly offices
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy , no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time with up to 50% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
Office Support Assistant - German speaker (Berlin based) (m/w/d)
Mit 150 Mitarbeitern und mehr als 4.Reinigungskräften mit Hauptsitz in der Schweiz und Expansion in ganz Europa setzen wir dieses Ziel in die Tat um.Heute sind wir führend in der Schweiz und in Luxemburg, aber wir sind nun bereit, unsere Bemühungen.Expansionsplan, den gesamten europ&a...
Treasury Specialist Digitalisierung (all genders)
Wir gehören zu den Top-Adressen in der IT-Welt und fokussieren uns auf die Optimierung der Kerngeschäftsprozesse unserer Kunden.Durch den smarten Einsatz maßgeschneiderter IT-Lösungen unterstützen wir unsere Kunden dabei, das Beste aus ihrem Business und aktuellen Technologien herauszuholen.Unseren...
Customer Care Specialist - German, Spanish and French Speaker
Customer Service or Customer Care . That’s how we respond to the new challenges that we face each and every day. German, French, Spanish and English. We actively seek to add members to our community who represent our customers and the places we live and work. ...
Teamlead Customer Support (all genders)
Du bekommst von uns alles, was du für die Arbeit von zu Hause aus brauchst. Dafür geben wir jeden Tag alles. ...
Customer Support Specialist (f/m/d)
Join our team of Customer Support Specialist! You have the opportunity to define and meet our customer goals, ensure the highest quality experience for our customers in a new city as well as maintain existing relationships in Germany, France, Italy, and Spain!. Front line support: assisting all cust...
Software Specialist (all genders)
Als Software Specialist (all genders) trägst du dazu bei, dass unsere rund 250 Kolleg*innen weltweit die bestmöglichen Software-Werkzeuge zur Verfügung haben und sie effizient und sicher nutzen können. Als Mitglied unseres achtköpfigen IT-Teams arbeitest du dazu eng mit unserem International IT Spec...
Digital Tracking Specialist (all genders)
You have at least 3+, ideally 5 years of professional experience with:. ...
German speakers Inside Sales in Greece - Relocation support
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-). Available positions in Customer Service, Tech Support and Sales await you in Greece!. Microsoft, Canon, Netflix,...
Fachinformatiker (all genders) für den IT Vor-Ort-Support in Teilzeit (ca. 20 Std.)
Fachinformatiker (all genders) Systemintegration, IT-Systemelektroniker (all genders) oder ähnlich und Berufserfahrung im technischen Bereich. Fachinformatiker (all genders) für den IT Vor-Ort-Support in Teilzeit (ca. Fachinformatiker (all genders) für den IT Vor-Ort-Support in Teilzeit (ca. Wir fre...
Application Support Manager (all genders)
How? Here are three examples:• Lingoda’s MATCH network and Global Career Centre seek to upskill and match migrants to career opportunities in Germany, supporting them through government-funded education programs• In the German healthcare sector, we support international nurses, doctors and midwives ...