Senior B2B Account Manager (m/f/d)

JOIN OUR TEAM

As Senior B2B Account Manager you will be responsible for developing our B2B sales strategy in DACH and driving growth in your designated customer segments.

Your main goal is to acquire new customers through sales measures that you define on a strategic level and then rigorously execute.

You will be collaborating with company-wide stakeholders and senior leadership and have a pivotal role in shaping our new business area.

The position is unlimited and located in Munich .

WHAT YOU'LL DO

• independently build up and grow one of our B2B target customer segments (Interior Designer, Property Developer, Offices, Hotels)
• define a strategy for customer acquisition and growth and convert this strategy into an actionable plan with clear KPIs
• drive the growth of the B2B area, working with leaders across the company to bring large B2B projects to life and support setting up the required processes
• become the company-wide expert for your target customer group
• develop retention and upselling initiatives for your customer segment and integrate this into the overall B2B retention and upselling strategy
• monitor customer satisfaction metrics and work to improve customer satisfaction levels
• take part in discussions with Senior Leadership at Westwing and prepare key communication material for the Head of B2B as well as the Group’s CEO and Executive Team

YOU COME WITH

• 5+ years of professional experience with proven track record in business development and Key Account Management in B2B Furniture, Home & Living, or Lifestyle
• thorough understanding and experience working with one of the target customer segments (Interior Designer, Property Developer, Offices, Hotels)
• entrepreneurial mindset and hands-on mentality to grow revenue of your customer segments at high customer satisfaction levels
• ability to structure and manage complex cross-company projects and processes with multiple stakeholders at both senior and junior levels
• experienced in working in a fast-paced environment, juggling multiple topics at once without compromising on quality or speed
• excellent communication skills, including strong verbal and writing capabilities
• fluency in German and English (more languages are advantageous)

WHY WESTWING

Aside from our awesome team and shared purpose we offer a variety of additional benefits. Come work with us and get :

• an inspiring, international, informal and nonpolitical environment for you to take ownership and grow your career
• a unique culture based on trust, support, and collaboration where we foster open communication with our biweekly Company All-Hands, feedback channels like Officevibe and regular Q&A sessions
• flexible working mode : roughly 60% remote, 40% in-office working policy
• up to 4 weeks temporary work-from-anywhere per year
• 30 days of paid vacation per year
• a beautiful, centrally located and dog-friendly office with free beverages, cafeteria with different lunch options, open spaces and sunny terrace
• 40% off Westwing Collection in our shop, 25% off all third-party brands, 10% family & friends voucher, Westwing Vouchers for special occasions
• regular and legendary company and team events like Movie Nights, Oktoberfest, Summer Parties, and more
• health and wellbeing offerings including sports membership, mental health support and coaching, vaccinations, skin checkups and more
• discounted green mobility options with public transport or JobRad
• company daycare Westwing Wichtel next to our HQ office and cooperation with Elly & Stoffl, a multilingual daycare with several locations in Munich
• subsidized company pension scheme
• Social Impact Day p.a. to use for doing good for environment and / or society

ABOUT US

Westwing is Europe’s #1 in Beautiful LivingeCommerce, now present in 12 European countries and has generated EUR 481m GMV(Gross Merchandise Volume) in 2023.

As Europe’s premium one-stop destinationfor Design Lovers we offer a unique brand experience with a carefully curatedassortment of our Westwing Collection and 3rd party design brands.

Theintegrated platform combines Shop, Club-Sales, (offline) Stores, the B2BService (Westwing Business) and our Design Service.

Founded in 2011, Westwingis headquartered in Munich and went public on the Frankfurt Stock Exchange inOctober 2018.

Our team consists of more than 1700 professionalsworking together on our shared purpose to Excite people to create homes thatunlock the full beauty of life .

We work together at a fast pace in aninspiring, international and informal environment that enables you to grow yourcareer while working with a brand and products our customers love.

We’re madeup of passionate people who are creative enough to disrupt the status quo,brave enough to fail and smart enough to win.

So come, be part of the wow, youwork at Westwing? crowd.

Diversity is deeply rooted in our culture. Ourmission doesn’t stop to inspire only your design choices, it continues toembrace an inclusive lifestyle filled with respect to everyone’s uniqueness,cultural differences and equal opportunity.

Department

B2B Services