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It support engineer • berlin

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IT Support specialist M/F

Hays LuxembourgBiesdorf, DE

We are looking for an IT Support Specialist for one of its client based in Luxembourg.Freelance contract or Permanent contract via a payrolling company.English and French fluent are required.Salary... Mehr anzeigen

 • Gesponsert

IT Support / Technische Kundenbetreuung

Projektron GmbHBerlin, Germany
Quick Apply

Die Projektron GmbH entwickelt und vertreibt die webbasierte Projektmanagement-Software Projektron BCS.Für die Unterstützung unserer europaweit über 820 Kunden sowie die kontinuierliche Weiterentwi... Mehr anzeigen

IT COORDINATOR

McBrideBiesdorf, DE

First line Support for Office User on McBride IS Systems and in case of needs forward.First line Support for Printers and multi machines and in case of needs forward .Reguest to the support company... Mehr anzeigen

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IT Support Technician

RotarexBiesdorf, DE

Since 1922, Rotarex has been a global leader in .With 1,800 employees worldwide, we serve industries such as .Innovation, quality, and customer trust are at the heart of what we do.As a family-owne... Mehr anzeigen

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IT Support Technician (m/w/d)

OG Recruitment S.à r.l.Biesdorf, DE

X(-50%) rotate(-3deg); display: inline-block; font-size: 28px; line-height: 1.IT Support Technician (m/w/d) in Steinsel .OG Recruitment ist Ihre Beratungsagentur... Mehr anzeigen

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IT OPERATIONS MANAGER

LUXHUBBiesdorf, DE

LUXHUB is a leading FinTech, Open Finance pioneer and Payment Institution, headquartered in Strassen, Luxembourg.As PFS (Professional of the Financial Sector), licensed Account Information Service ... Mehr anzeigen

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IT System Engineer (M/F)

CLdNBiesdorf, DE

CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions.Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Eu... Mehr anzeigen

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IT / Platform Engineer – AI Agents, Knowledge Platform & FinTech/RegTech Solutions

HR MattersBiesdorf, DE

We are looking for an experienced.AI-Agent platform and a knowledge platform dedicated to European financial services innovation.The platform will support the analysis and structuring of.European b... Mehr anzeigen

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IT System Engineer

lux-AirportBiesdorf, DE

Airport - Société de l’Aéroport de Luxembourg SA.Your next professional destination.Do you know Luxembourg airport as a passenger? .Would you like to join our team?.Airport is the company that oper... Mehr anzeigen

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IT Support | Spandau

ConciliamusBerlin, Berlin, Germany

Sie übernehmen eine aktive Rolle bei der digitalen Weiterentwicklung des Waldkrankenhauses (EWK) und des Wichernkrankenhauses (WKH).Wir vergüten Ihre Tätigkeit entsprechend Ihrer Qualifikation, Erf... Mehr anzeigen

IT-Support / Helpdesk Mitarbeiter (m/w/d)

ConfiaRHBiesdorf, DE

Mit Standorten in Sankt Vith (Belgien) und Weiswampach (Luxemburg) betreuen wir über 1.Kunden – überwiegend kleine und mittelständische Unternehmen.Unser rund 50-köpfiges Team steht für Kompetenz, ... Mehr anzeigen

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IT Engineer * – Modern IT & Infrastructure

UNITY AGBerlin

IT Engineer * – Modern IT & Infrastructure.Hybrides Arbeiten | Sabbatical-Optionen | Weiterentwicklung über unsere Academy.Wir sind ein innovatives Unternehmen, das IT nicht nur betreibt, sondern a... Mehr anzeigen

IT Business Analyst (m/f)

Commission de Surveillance du Secteur Financier (CSSF)Biesdorf, DE

Gather and analyse user requirements to find solutions adapted to their needs.Conduct workshops with key users.Advocate process and/or software solutions improvement opportunities.Develop solutions... Mehr anzeigen

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Senior IT Auditor

NORTHERN TRUSTBiesdorf, DE

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative f... Mehr anzeigen

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IT Analyst, Intern

Arendt Regulatory & ConsultingBiesdorf, DE

Arendt Regulatory & Consulting (ARC) is Arendt’s dedicated regulatory consulting arm composed of diverse and experienced professionals with a strong background in regulatory and business consultanc... Mehr anzeigen

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IT First Level Support

Cosmolux International S.A.Biesdorf, DE

Befristet, Vollzeit · Echternach.Als leistungsfähiger und innovativer Hersteller von Eigen- und Handelsmarken kosmetischer Produkte entwickelt und produziert die MAXIM Gruppe an vier Standorten in ... Mehr anzeigen

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IT-Support / 1st Level Support / IT-Helpdesk

wu personal GmbHBerlin, de

Als Experten für IT-Personal und kaufmännische Fachkräfte im Rahmen der Arbeitnehmerüberlassung sowie im Dienstvertrag, unterstützen wir namhafte nationale und internationale IT-Unternehmen.Für ein... Mehr anzeigen

Manager IT Operations & Support (m/w/d) Kockelscheuer

LOSCH LuxembourgBiesdorf, DE

Manager IT Operations & Support [m/w/d].Sie stellen einen stabilen, sicheren und modernen IT‑Betrieb über Datacenter, Cloud‑Plattformen, Windows‑/Linux‑Infrastrukturen und Netzwerkservices sicher.S... Mehr anzeigen

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IT INTEGRATOR

BlackRidge GroupBiesdorf, DE

The IT Integrator is responsible for ensuring the availability, performance, stability, and continuous evolution of the applications within their scope.Acting as a key interface between business, t... Mehr anzeigen

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IT Support specialist M/F

IT Support specialist M/F

Hays LuxembourgBiesdorf, DE
Vor 10 Tagen
Stellenbeschreibung

We are looking for an IT Support Specialist for one of its client based in Luxembourg.

  • Freelance contract or Permanent contract via a payrolling company
  • English and French fluent are required
  • Salary range : 65 000€ to 70 000€ (permanent contract)
  • Daily rate : 400€ to 450€ (freelance)

Key Responsibilities

  • Provide first- and second-line technical support to users, both remotely and on-site, ensuring timely resolution of incidents and service requests.
  • Administer Active Directory, including user account creation, modification, and deactivation, as well as assignment of groups, permissions, and access rights in line with role requirements and security policies.
  • Act as a central point in user onboarding processes, preparing and configuring user environments (accounts, access rights, equipment, and applications) to ensure a smooth start of employment.
  • Manage, register, track, and resolve IT incidents and requests using Jira, ensuring alignment with established Service Desk processes and SLAs.
  • Support and administer Microsoft 365 services, particularly Exchange Online and Microsoft Teams.
  • Provide support for Windows operating systems, standard business applications, hardware (desktops, laptops, printers), mobile devices, and peripherals.
  • Perform troubleshooting and root cause analysis of hardware and software issues, delivering effective solutions and clear communication to users.
  • Manage requests for new IT equipment, including coordination with suppliers for the acquisition of hardware and software.
  • Maintain IT asset management, including inventory control, lifecycle tracking, and equipment allocation.
  • Participate in the organization's backup processes, supporting data protection and availability.
  • Create, update, and maintain technical documentation and operational procedures, contributing to process standardization, continuous improvement, and internal knowledge sharing.

Technical Skills

  • IT Support (Level 1 & 2)
  • Active Directory (user, group, and permission management)
  • Microsoft 365 (Exchange Online, Microsoft Teams)
  • Windows operating systems
  • Ticketing systems (Jira)
  • Hardware and software troubleshooting
  • IT asset management

Soft Skills

  • Strong customer and service orientation
  • Excellent organizational and time-management skills
  • Clear and effective communication in a corporate environment
  • Ability to work independently and take ownership of tasks
  • Team-oriented mindset and knowledge-sharing attitude
  • Attention to detail and focus on continuous improvement