IT-Supporter (m/f/d)

Get off to a flying start : As an IT service employee , are you always passionate about what you do and always give 100%?

Are you only satisfied when all tickets are solved and your colleagues are happy? Then we have just the job for you : On behalf of our clients from the IT sector in Munich , we are currently looking for committed and agile employees in the IT helpdesk on a direct recruitment basis.

Apply online now and show us what you can do! We value diversity and welcome all applications.

Here's what our clients offer

• Direct placement in a permanent position with our business partner
• Unique network with both large and medium-sized companies in the region
• Customized selection of the right position based on your qualifications, experience and personal wishes
• Intensive preparation for the interview with our client
• An attractive and performance-related salary

Your tasks

• Resolving faults and service requests via ticket system, telephone or e-mail
• Qualification, analysis and prompt rectification of incoming IT faults
• Installation, configuration and commissioning of client systems in the medical environment
• On-schedule installation or removal and relocation of client systems
• Creation of documentation and maintenance of the knowledge database
• Routine administrative tasks, e.g. assigning authorizations, software rollouts and upgrades
• Support for IT software and IT hardware products
• Support in project work

Your profile

• Successfully completed training
• Professional experience in 1st and 2nd level support for hardware and software faults desirable
• Confident handling of Microsoft operating systems (from Windows 7) and Microsoft Office (from 2010)
• Good knowledge of current end devices in the client-server area, such as desktop PCs, thin clients, notebooks and mobile devices
• Experience with ticket systems desirable, especially OTRS or KIX
• Ideally experience with remote maintenance systems
• High IT affinity and technical understanding
• Excellent written and spoken German, knowledge of English an advantage
• A high degree of initiative, commitment, flexibility and ability to work in a team
• Above-average communication skills and strong service orientation
Vor 30+ Tagen