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Customer quality manager Jobs in Essen

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Customer quality manager • essen

Zuletzt aktualisiert: vor 5 Tagen
Quality Auditor (Swahili)

Quality Auditor (Swahili)

David Kennedy RecruitmentEssen, North Rhine-Westphalia, DE
Quick Apply
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with ...Mehr anzeigenZuletzt aktualisiert: vor 10 Tagen
  • Gesponsert
Customer Success Manager - Global Network Security Vendor

Customer Success Manager - Global Network Security Vendor

StealthWatchEssen, DE
Customer Success Manager (Enterprise, Germany).Up to €140,000 OTE + Stock Options.Location : Germany (Remote / Flexible). Join the Best Performing Team in the Business.Stealthwatch are proud to be part...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Quality Engineer Electronic (m / w / d)

Quality Engineer Electronic (m / w / d)

WITTE Velbert GmbH & Co. KGVelbert, Nordrhein-Westfalen, Deutschland
Quick Apply
Quality Engineer Electronic (m / w / d).Seit 1899 zeichnet sich WITTE Automotive durch kreative und innovative Lösungen im Bereich der Schließ- und Verriegelungstechnik aus und entwickelte sich damit z...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Operations Manager NOC - Customer Services (f / m / d)

Operations Manager NOC - Customer Services (f / m / d)

E.ON Drive GmbHEssen, DE
ON Drive GmbH is the backbone of the German e-mobility business and represents the brand E.We bring renewable energy to the road and support individuals and companies throughout Germany, to travel ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Site Quality Manager (m / f / d)

Site Quality Manager (m / f / d)

TELUS DigitalEssen, North-Rhine-Westphalia, Germany
We are looking for a Site Quality Manager to support our cross-regional teams.The ideal candidate must be able to work from our office in Essen. Implement a clear overall quality strategy with scala...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Manager Quality Environment Safety & Health

Manager Quality Environment Safety & Health

SulzerEssen, DE
Manager Quality Environment Safety & Health (QESH) (m / f / d) - Full Time - Essen, Germany.Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Regional Customer Engagement Manager (m / f / d)

Regional Customer Engagement Manager (m / f / d)

AllCloudEssen, DE
AllCloud is looking for an action-oriented, and self-motivated individual to join our growing managed services team.The mission of the Regional Customer Engagement Manager is to ensure that our cus...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Serial Supplier Quality Engineer (f / m / d)

Serial Supplier Quality Engineer (f / m / d)

All About YouHattingen, North Rhine-Westphalia, Germany
At Alstom we understand transport networks and what moves people.From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offe...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (gn)

Customer Success Manager (gn)

TruckScout24 GmbHEssen, Nordrhein-Westfalen, DE
TruckScout24 ist Europas führender Marktplatz für Nutz- und Freizeitfahrzeuge.Teil der Machineseeker Group GmbH.Mit über 4 Millionen Besuchern pro Monat gehört die Website zu den erfolgreichsten B2...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Project Manager Supplier Quality (m / w / d)

Project Manager Supplier Quality (m / w / d)

grey engineering GmbHMülheim an der Ruhr, Nordrhein-Westfalen, DE
Wir suchen aktuell : Project Manager Supplier Quality (m / w / d) Mülheim an der Ruhr - Vollzeit Gemeinsam mit unserem Kunden, einem Weltmarktführer aus der Energiebranche, suchen wir zum nächstmög...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (m / w / d)

Customer Success Manager (m / w / d)

BinogiEssen, North Rhine-Westphalia, Germany
Pdagogische Leidenschaft trifft digitale Innovation : Gestalte mit uns die Zukunft des Lernens.Customer Success Manager (m / w / d) mit Herz fr Bildung. Du brennst fr Bildung und weit aus (eigener) Erfah...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Customer Success Manager DACH — Ecommerce / Marketing Analytics SaaS

Senior Customer Success Manager DACH — Ecommerce / Marketing Analytics SaaS

Grey Matter RecruitmentEssen, DE
We are hiring for the first Customer Success Manager to be based in Germany for a global Ecommerce / Marketing SaaS business who have built significant revenue across the DACH region and are now in...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Trainer und Quality Manager (m / w / d)

Trainer und Quality Manager (m / w / d)

Avedo - Eine Marke der Ströer X GmbHGelsenkirchen, NW, DE
Trainer und Quality Manager (m / w / d).Arbeitsplatz und unbefristete Festanstellung in Vollzeit .Zahlung von vermögenswirksamen Leistungen. Hierarchien, kurze Entscheidungswege und vielseitige Gestaltu...Mehr anzeigenZuletzt aktualisiert: vor 6 Tagen
Data Quality Manager (m / w / d) (Schwerpunkt Data Warehousing) - Datenbankentwicklung / BI, Ingenieur

Data Quality Manager (m / w / d) (Schwerpunkt Data Warehousing) - Datenbankentwicklung / BI, Ingenieur

LowellEssen, DE
Wir bei Lowell suchen dich als Data Quality Manager (Schwerpunkt Data Warehousing) (w / m / d) im Team Data Management in Essen. Als Data Quality Manager (Schwerpunkt Data Warehousing) (w / m / d) bei Lowel...Mehr anzeigenZuletzt aktualisiert: vor 29 Tagen
AI Quality Manager with Portuguese (m / f / d) | Essen

AI Quality Manager with Portuguese (m / f / d) | Essen

TELUS InternationalEssen, DE
The team at TELUS Digital AI is seeking a Portuguese-speaking Quality Auditor to ensure that our project meets specified standards of quality and performance. The main responsibility will be to work...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
Trainer und Quality Manager (m / w / d)

Trainer und Quality Manager (m / w / d)

AvedoGelsenkirchen, DE
Arbeitsplatz und unbefristete Festanstellung in Vollzeit .Zahlung von vermögenswirksamen Leistungen.Hierarchien, kurze Entscheidungswege und vielseitige Gestaltungsmöglichkeiten.Online-Shops, Sport...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
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Senior Customer Engagement Manager : in (w / m / d)

Senior Customer Engagement Manager : in (w / m / d)

novaCaptaEssen, DE
Du bist ein : e erfahrene : r Microsoft 365 Expert : in (w / m / d) mit einem starken Netzwerk im Markt? Du liebst es, Kund : innen zu begeistern, neue Projekte zu initiieren und nachhaltige Beziehungen aufzub...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Quality Auditor (Swahili)

Quality Auditor (Swahili)

David Kennedy RecruitmentEssen, North Rhine-Westphalia, DE
Vor 10 Tagen
Anstellungsart
  • Quick Apply
Stellenbeschreibung

Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.

David Kennedy Recruitment is working with a leading BPO company which is looking to recruit for a Swahili speaking Quality Auditor  to join their team in Essen.

Role : Quality Auditor

Location : Essen, Germany

Work model : on-site

Employment type : full-time.

DUTIES AND RESPONSIBILITIES :

  • Perform regular quality audits to evaluate workflows and identify areas for improvement in quality assurance practices.
  • Recommend strategies to enhance overall quality and compliance across projects.
  • Support team leads in analyzing root causes of performance dips at both individual and project levels, and escalate real-time issues when necessary.
  • Conduct ongoing performance assessments to identify trends and implement targeted improvement initiatives.
  • Prepare reports and provide actionable insights and recommendations to relevant stakeholders.
  • Collaborate with training teams to design and deliver training programs based on identified knowledge or performance gaps.
  • Liaise with client stakeholders for clarification on project requirements or guidelines and share relevant updates with internal teams.
  • Foster knowledge sharing and consistency by communicating best practices across teams and projects.
  • Exhibit professionalism and confidence in all interactions, with the ability to work independently and with minimal supervision.

REQUIREMENTS

  • Native or fluent in Swahili (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2 level)
  • Interest or familiarity with artificial intelligence concepts and technologies.
  • Strong analytical skills and a keen eye for detail.
  • Structured and solution-oriented approach to problem-solving.
  • Effective communication skills, including the ability to engage with team members, leadership, and clients.
  • Excellent time management and organizational skills.
  • Ability to comprehend and apply complex guidelines with consistency and accuracy.
  • Strong collaboration skills for working with cross-functional teams and external partners.
  • Proficiency in Microsoft Office Suite (especially Excel and PowerPoint) and Google Workspace tools.
  • Experience using quality assurance tools such as checklists, questionnaires, and root cause analysis (RCA) frameworks.
  • Ability to prioritize issues based on their impact on quality, performance, and compliance.
  • Experience in data analysis to inform decisions and drive improvements.

    • OFFER

  • Relocation assistance is available
  • Welcome sign on bonus
  • A positive and inclusive international work environment.
  • A fun and relaxing office with PlayStation, table tennis, and more.
  • Comfortable break areas with activities like yoga or guided meditation to promote well-being.
  • Great office perks, including regular fruit deliveries, free drinks, and a focus on healthy living.
  • Be part of a dynamic, multicultural team with a flat organizational structure and a casual, first-name basis culture.
  • Opportunities for career growth in a fast-growing global company
  • And many others!!!