Enterprise Account Manager

Company Description

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work.

Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work.

We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.

1B, but we’re just getting started.

Job Description

• Act as a new business hunter, identifying and targeting potential clients to expand our customer base, across various verticals.
• Manage and cultivate relationships with assigned Enterprise Accounts, ensuring long-term client satisfaction and retention.
• Qualify new business opportunities while actively participating in cross-selling and up-selling initiatives.
• Lead and orchestrate complex sales cycles, collaborating with internal and external resources such as partners, inside sales, solution consultants (pre-sales), sales management, and executive leadership.
• Navigate and overcome challenges throughout the sales process, ensuring successful deal closures.
• Maintain an accurate sales forecast to drive operational excellence.
• Utilize data and insights to make informed decisions, adapt strategies, and achieve sales targets.
• Serve as a Trusted Advisor to clients, leveraging a consultative selling approach to identify, develop, and secure new business opportunities.
• Understand clients' needs and align our solutions to address their pain points effectively.
• Foster a collaborative environment by actively leveraging the knowledge and expertise of your extended team.
• Contribute to the overall success of your team by achieving your quota and supporting team members with an energetic and can-do attitude.

Qualifications

• Bachelor's degree in Business Administration, Economics, Information Technology, or related field.
• Very good track record selling high-end software solutions, preferably in one or more of the following disciplines : Application Architectures & Performance Management, Business Analytics Tools, End User Experience, SaaS, IaaS, Hybrid Cloud, Cloud Storage, and Infrastructure Management to Forbes Global 2000 accounts.
• Proven success in complex sales involving multiple decision-makers and sales cycles ranging from 3 to 12 months.
• At least 3+ years of experience in software solution sales across multiple verticals, with a strong preference for experience in public and manufacturing sectors.
• Proficient in qualifying and developing opportunities using MEDDIC or other professional sales methodologies, ensuring a strategic and structured approach to understanding client needs and driving successful sales outcomes.
• Excellent communication and listening skills with the ability to interact effectively with individuals at all levels of organizations.
• Good working knowledge of the partner ecosystem and a track record of establishing and fostering strong partner relationships.
• Tenacity, wit, and energy to proactively target and build relationships with new clients, showcasing a "hunter" mentality.
• A growth mindset and a team-oriented spirit, capable of collaborating across different pillars and levels within the organization.

Additional Information

We are 900+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink.

We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life.

We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.