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Workforce Scheduling Analyst

Workforce Scheduling Analyst

theHRchapterEssen, North Rhine-Westphalia, Germany
We are pleased to present an exciting opportunity for a talented professional to become part of our team as a.This essential role involves creating efficient schedules that maximise productivity wh...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Workforce Management Scheduler Analyst

Workforce Management Scheduler Analyst

Cross Border TalentsEssen, Germany
Quick Apply
Experienced Workforce Management Scheduler Analyst is wanted to join our clients team in Essen, Germany.Create and manage comprehensive schedules, incorporating team needs such as training, coachin...Mehr anzeigenZuletzt aktualisiert: vor 16 Tagen
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Field Technology Support Analyst

Field Technology Support Analyst

Witan SearchEssen, DE
Our client’s smart technology powers laundry operations across the globe, from laundromats and hotels to hospitals, universities, and apartment complexes. Their connected systems bridge the gap betw...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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SAP SD Business Analyst / Consultant

SAP SD Business Analyst / Consultant

LIONSCOUT | GROUPEssen, DE
Experten rund ums Human Capital Management.Mit Sitz in Zürich und Barcelona, klaren Fokus auf Banking, Finance, Risk, Cloud Computing, IT / SAP und E-Commerce, profunde Marktkenntnisse, langjährige E...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
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Mechanical Technician

Mechanical Technician

HR AnalystEssen, DE
This is a volunteer remote role for a Mechanical Technician.The Mechanical Technician will be responsible for the maintenance and repair of equipment. Daily tasks will include performing preventive ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Salesforce Business Analyst

Salesforce Business Analyst

SynapriEssen, DE
Synapri are on the lookout for an experienced Business Analyst to support a well known brand through the migration from a legacy system to a new Salesforce org. This is a fantastic opportunity to wo...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
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Marketing Data Analyst

Marketing Data Analyst

Mixture of ExpertsEssen, DE
Data Analyst - Mobile App - Python / SQL - Remote EU - HealthTech - up to €72,000 p / a.Marketing Data Analyst with strong skills in Python required by mission-driven mobile app with 10,000,000 milli...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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SOC Analyst (w / m / d)

SOC Analyst (w / m / d)

1&1 VersatelEssen, Germany
Versatel betreibt das größte alternative Glasfasernetz Deutschlands und forciert als Treiber der Gigabit-Gesellschaft den kontinuierlichen Ausbau des Glasfasernetzes. Als B2B Spezialist der 1&1 Firm...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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D365 F&O Business Analyst (SCM)

D365 F&O Business Analyst (SCM)

InterEx GroupEssen, DE
Must have experience with SCM Modules on D365 F&O • •.Transform business requirements into a straightforward and technical model, and match processes to application requirements.Configure processes i...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Social Media Analyst

Social Media Analyst

SCV IncorporatedEssen, DE
This is a full-time remote role for a Social Media Analyst.The Social Media Analyst will be responsible for analyzing social media data, tracking key metrics, and creating reports that inform marke...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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DevOps Engineer

DevOps Engineer

Solvex SolutionsEssen, DE
DevOps Analyst – Utility & SCADA Systems.Germany (Remote -Must be in Germany).We are looking for an experienced DevOps Analyst to support the integration and deployment of utility and SCADA systems...Mehr anzeigenZuletzt aktualisiert: vor 4 Tagen
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Senior Product Analyst

Senior Product Analyst

WeAreXenaEssen, DE
Our client is one of the fastest-growing e-commerce companies in Germany.They are reinventing how consumers engage with premium health and wellness products. To shape the future and growth of the co...Mehr anzeigenZuletzt aktualisiert: vor 14 Tagen
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Business-Analyst : in

Business-Analyst : in

CPU Softwarehouse AGEssen, DE
CPU Consulting & Software GmbH.Bereich Professional Services seit mehr als vier Jahrzehnten als erfolgreicher.Als Tochterunternehmen der CPU Gruppe richten wir unsere Kompetenzen auf die.Umsetzung ...Mehr anzeigenZuletzt aktualisiert: vor 8 Tagen
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Data Analyst

Data Analyst

KON-RECRUITMENTEssen, DE
This is a full-time remote role for a Data Analyst.The Data Analyst will be responsible for collecting, processing, and analyzing large sets of data to support decision-making.Day-to-day tasks incl...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Systems Analyst

Systems Analyst

SyrveBeograd, 00, RS
Syrve is a comprehensive POS and Restaurant Management Software solution that can be tailored to your needs and specializes in helping bars, restaurants, takeaways, and other hospitality businesses...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
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Voice Talent Compensation Analyst

Voice Talent Compensation Analyst

AI Data InnovationsEssen, DE
Locale Expert - Voice Talent Compensation Research.We are conducting global market research to understand voice talent compensation norms and expectations. This project will involve gathering inform...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
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Salesforce Business Analyst - German Speaking

Salesforce Business Analyst - German Speaking

Opus Recruitment SolutionsEssen, DE
German-Speaking Salesforce Business Analyst – Up to €90k – Remote.We're partnering with an innovative company undergoing a major transformation, and they’re looking for a.German-speaking Salesforce...Mehr anzeigenZuletzt aktualisiert: vor 17 Tagen
IT Data Analyst

IT Data Analyst

Marmon Foodservice Technologies Europe GmbHNorth Rhine, Westphalia, DE
Marmon Foodservice Technologies Europe GmbH.Come join a team where People make the difference!As a part of Marmon Holdings, Inc. The Data Analyst will be a key member of the EMEA IT team and also wo...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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M&A Analyst

M&A Analyst

Avalon AdvisoryEssen, North Rhine-Westphalia, Germany
Mergers & Acquisitions and Growth Capital.SMEs) as well as fast-growing ventures on all aspects of Corporate Finance including . Be an integral part of our ambitious team and involved in all major s...Mehr anzeigenZuletzt aktualisiert: vor 15 Tagen
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ETRM Business Analyst

ETRM Business Analyst

WiproEssen, DE
Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.Leveraging our holisti...Mehr anzeigenZuletzt aktualisiert: vor 1 Tag
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Workforce Scheduling Analyst

Workforce Scheduling Analyst

theHRchapterEssen, North Rhine-Westphalia, Germany
Vor 30+ Tagen
Stellenbeschreibung

We are pleased to present an exciting opportunity for a talented professional to become part of our team as a Workforce Scheduling Analyst . This essential role involves creating efficient schedules that maximise productivity while ensuring employee satisfaction. The successful candidate will bring excellent analytical skills, a keen attention to detail, and a proactive approach to workforce management to our dynamic organisation.

Location :   Essen, Germany

Responsibilities :

  • Design and manage detailed schedules, incorporating team needs such as training, coaching, feedback sessions, and future resource planning.
  • Resolve scheduling conflicts and propose solutions to accommodate team members’ or clients’ special requests and concerns.
  • Collaborate with key operational stakeholders to schedule activities, including handling unplanned and planned absences or downtime.
  • Provide weekly staffing forecasts to support effective planning and resource allocation.
  • Maintain accurate employee records in the scheduling system, including skills, scheduling agreements, time-off balances, and contract details.
  • Develop client-focused schedules that address training, coaching, performance feedback, and anticipated team requirements.
  • Analyze workload patterns and use workforce management tools to determine staffing needs based on historical trends.
  • Identify and address discrepancies between actual and expected workload patterns, recommending adjustments as necessary.
  • Monitor team trends, such as attrition, to identify and mitigate potential resource planning issues.
  • Coordinate key activities with operational contacts to ensure efficient workflows.
  • Provide realistic and actionable staffing plans based on current workforce availability and performance metrics.
  • Share weekly staffing projections to ensure the team is prepared for upcoming demands.

Requirements :

  • Native or fluent English proficiency (C1 level), with excellent written and spoken communication skills.
  • Minimum of 2 years of experience in a customer service or call center environment, with at least 1 year in workforce management preferred.
  • Familiarity with workforce management processes, including staffing forecasts, scheduling, and performance metrics, is advantageous.
  • Proficiency in Google Suite (e.g., Sheets, Slides) and Microsoft Office (e.g., Word, Excel).
  • Knowledge of local labor laws and regulations related to scheduling and workforce management is a plus.
  • Strong problem-solving and decision-making skills, particularly in scheduling and resource allocation.
  • Offer :

  • Relocation assistance provided.
  • Private health insurance available after the probation period.
  • Work in a vibrant and multicultural team environment.
  • Regular fruit deliveries and complimentary drinks to promote a healthy lifestyle.
  • Employee wellness programs, including discounts and partnerships with fitness centers, restaurants, and beauty services.
  • Our Core values at TheHRchapter

  • Transparency : We believe in transparent and smooth recruitment processes. You will get feedback from us.
  • Candidate experience : Perfect blend between automated and humanized recruitment processes. Don't hesitate to ask us for feedback, anytime.
  • Talented pool : We bring highly-skilled motivated candidates to our clients. Our candidates match their company values and management style.
  • Diversity and inclusion : There is no place for discrimination and intolerance. We care about diversity awareness and respect for any differences.