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Customer experience manager • essen

Zuletzt aktualisiert: vor 7 Tagen
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Customer Success Manager – AI Market Intelligence

Customer Success Manager – AI Market Intelligence

Coders ConnectEssen, DE
Remote-first (2-3 hour time zone from Europe).Fluent German (B2+) + Fluent English.Junior – Senior (€40K–€70K) + commission. Coders Connect is proud to partner with a confidential global leader in A...Mehr anzeigenZuletzt aktualisiert: vor 28 Tagen
Customer Service Manager (m / w / d) in Teilzeit

Customer Service Manager (m / w / d) in Teilzeit

Safety Products Holdings GmbHHattingen, North Rhine-Westphalia, Germany
Quick Apply
Safety Products Global (SPG) ist der international führende Hersteller von Sicherheitsmessern.Unsere drei Marken SLICE, KLEVER und PHC stehen für Sicherheit, Professionalität und Innovation.Die fin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Specialist

Customer Success Specialist

Zoho Corporation EuropeEssen, North Rhine-Westphalia, Germany
As a crucial part of our Product team at Zoho the Customer Success Specialist plays a key role in delivering an exceptional experience for our new and existing clients. This team is responsible for ...Mehr anzeigenZuletzt aktualisiert: vor 12 Tagen
Customer Service

Customer Service

ROCKWOOL GroupGladbeck
Initiativbewerbung leicht gemacht!.Sie haben einen Bereich gefunden, der zu Ihnen und Ihren Fähigkeiten und Erfahrungen passt oder Sie interessiert? Dann erzählen Sie uns ein wenig über sich und er...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager

Customer Success Manager

Interv_l Group | B CorpEssen, DE
Customer Success Manager – EV Charging SaaS | Germany.I’m working with an innovative EV software company that’s transforming how CPOs manage, optimise, and scale their networks.They’re looking for ...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
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Construction Customer Success Manager

Construction Customer Success Manager

BuildotsEssen, DE
Buildots is transforming construction management with AI and computer vision.Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, i...Mehr anzeigenZuletzt aktualisiert: vor 27 Tagen
Regional Customer Experience Manager (m / f / d) Central Region

Regional Customer Experience Manager (m / f / d) Central Region

BrenntagEssen, Germany
Join a wonderful and collaborative global team in .As Regional Customer Experience Manager (m / f / d) for the.You will identify, support, and lead tangible improvements to achieveour strategy, reducin...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Senior Project Manager Digital Experience (all genders)

Senior Project Manager Digital Experience (all genders)

adesso SEKennedyplatz 5, Essen, Germany
Berate unsere Kunden kompetent rund um die Themen Web-Content Management und Web Experience sowie E-Commerce.Organisiere Workshops und Meetings : . Die Vorbereitung und Durchführung von Workshops und ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Smart Working even without experience

Smart Working even without experience

Clubshop | DEEssen, North Rhine-Westphalia
Work from home part-time or full-time, via the internet, and / or offline with Clubshop.Working via the internet and / or offline with ClubShop Rewards means working alongside a reliable, modern, and d...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
German Customer Experience Specialist | Sofia (On-site + Relocation Included)

German Customer Experience Specialist | Sofia (On-site + Relocation Included)

Cross Border TalentsEssen, Germany
Customer Experience Specialist German Speaker.Ongoing | Full-time, permanent.Europe's most vibrant cities? We are looking for enthusiastic and dedicated individuals to join our team in.Customer Exp...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager Supply Solu­tions (m / w / d)

Customer Success Manager Supply Solu­tions (m / w / d)

msgEssen
Customer Success Manager Supply Solu­tions (m / w / d) Für den Standort : Berlin, Düssel­dorf, Essen, Frank­furt, Hamburg, Karls­ruhe, Köln, München, Stuttgart Sie denken smart, begeis­tern sich für mod...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Service Manager

Customer Service Manager

HaysEssen, DE
Customer Service Manager (m / w / d) | Voll-Remote.Du möchtest nicht nur Tickets bearbeiten, sondern echten Impact im Kundenservice schaffen?. Dann ist diese Position genau das Richtige für dich!.Unser ...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Customer Success Manager (m / w / d) TruckScout24

Customer Success Manager (m / w / d) TruckScout24

Machineseeker GroupEssen, DE
Wochenstunden & 29 Urlaubstage im Jahr.Viel Verantwortung & Gestaltungsmöglichkeiten in einer der erfolgreichsten Internetfirmen des Ruhrgebiets. Möglichkeit, beim stark wachsenden Marktführer viel ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
SAP Senior Consultant Customer Experience & Service (CX) (m|w|d)

SAP Senior Consultant Customer Experience & Service (CX) (m|w|d)

abat AGOberhausen, North Rhine-Westphalia, Germany
Quick Apply
Wir setzen auf Vertrauen und gesunden Menschenverstand statt auf starre Vorschriften.Wenn Du das schätzt, freuen wir uns auf Dich – denn bei uns findest Du. Heute zählen wir über 970 Kolleg •innen we...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager – Growth & Expansion (m / w / d)

Customer Success Manager – Growth & Expansion (m / w / d)

Journey-TalentsEssen, DE
Idealprofil : Strategic Customer Success Manager – Expansion & Activation (SaaS).Du willst mehr als nur Renewals managen? In dieser Rolle verantwortest du die. Activation Rate, Feature Adoption.Strat...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer-Success Manager (m / w / d) in Vollzeit

Customer-Success Manager (m / w / d) in Vollzeit

Immo-MarketerBochum, NW, DE
Wir suchen neue Mitarbeiter (m / w / d) im Kundenmanagement, die uns dabei unterstützen, unsere Bestandskunden zu betreuen und zu entwickeln. Wenn Du motiviert & redegewandt bist und es Dir leicht fällt...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior User Experience Designer

Senior User Experience Designer

Trust In SODAEssen, DE
Senior Product Designer (Hybrid – Germany).I’m partnered with a leading European tech company valued at €2.B, hiring a Senior UX Designer. You’ll own the user experience for complex B2B workflows ac...Mehr anzeigenZuletzt aktualisiert: vor 7 Tagen
Manager Customer Service Central Europe

Manager Customer Service Central Europe

ballGelsenkirchen, North Rhine-Westphalia, Germany
Further your career at Ball a world leader in manufacturing sustainable aluminium packaging.Achieve extraordinary things when you join our team and make a difference in your professional developmen...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Senior Customer Engagement Manager : in (w / m / d)

Senior Customer Engagement Manager : in (w / m / d)

novaCaptaEssen, DE
Du bist ein : e erfahrene : r Microsoft 365 Expert : in (w / m / d) mit einem starken Netzwerk im Markt? Du liebst es, Kund : innen zu begeistern, neue Projekte zu initiieren und nachhaltige Beziehungen aufzub...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
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Customer Success Manager – AI Market Intelligence

Customer Success Manager – AI Market Intelligence

Coders ConnectEssen, DE
Vor 28 Tagen
Stellenbeschreibung

🌍 Location : Remote-first (2-3 hour time zone from Europe)

🗣️ Languages : Fluent German (B2+) + Fluent English

💰 Compensation & Growth : Junior – Senior (€40K–€70K) + commission.

📈Commission : 5% on renewal deal value (typical deals range €30K–€180K per year).

⭐ About the Company

Coders Connect is proud to partner with a confidential global leader in AI-powered market and technology intelligence - helping the world’s top R&D and innovation teams make smarter, faster decisions.

Their platform empowers organisations such as major automotive, energy, and manufacturing players to explore emerging technologies, monitor competitors, and identify innovation opportunities.

If you love working at the intersection of AI, research, and business strategy, this is your opportunity to make a real impact across Europe’s innovation ecosystem.

💡 What You’ll Be Doing

  • Act as the primary contact for enterprise clients in Europe - building deep, trusted partnerships with R&D and innovation departments.
  • Understand client goals and translate complex innovation challenges into clear, actionable insights.
  • Analyze client engagement - track usage, health metrics, and trends to identify opportunities and prevent churn.
  • Produce meaningful reports - communicate customer outcomes in clear, concise summaries (20-minute read → 2-sentence clarity).
  • Collaborate cross-functionally - work with Sales, Product, and Data teams to ensure clients extract maximum value.
  • Provide strategic intelligence - connect industry trends and technology data to clients’ business objectives.
  • Present findings confidently - lead presentations and align solutions around client needs.

🔍 What Makes You a Great Fit

  • Experience in Customer Success, Account Management, or Consulting with enterprise clients (preferably SaaS or tech).
  • Solid understanding of innovation, R&D, or technology-scouting processes in large organisations.
  • Skilled in data interpretation and reporting - able to simplify complex insights into clear narratives.
  • Fluent in German and English, with strong communication and presentation skills.
  • Organised, proactive, and solution-oriented - you bring the answer, not just the issue.
  • Curious about emerging technologies and market trends.

    • 🎯 Bonus Points If You

  • Have a background in engineering, innovation strategy, or market intelligence.
  • Have experience with CRM or analytics tools and can independently prepare structured reports.

    • 💰 Compensation & Growth

  • Looking from Junior – Senior (€40K–€70K) + commission.
  • Commission : 5% on renewal deal value (typical deals range €30K–€180K per year).
  • Remote-first flexibility , with occasional in-person training or meetups in Berlin.
  • Fast learning curve, autonomy , and genuine career growth in a high-impact role.

    • 💬 Why You’ll Love It Here

  • Be the voice connecting cutting-edge AI insights with real-world innovation.
  • Partner directly with Europe’s leading R&D and strategy teams.
  • Join a tight, agile, and collaborative culture that rewards ownership and creativity.
  • Work remotely, flexibly, and with purpose.